Delivery & Return Policy

Our return policy lasts for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not return your purchase to the manufacturer. In certain cases, only partial refunds are granted: (if applicable)

A fee of $20 will be applied for canceling an order without a valid reason. Here are some valid reasons that may justify an order cancellation with a full refund: Product issues (defective product, not as described, damaged during transit). Delivery problems (delayed delivery). Payment problems (credit card error, payment declined).

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

Delayed or Missing Refunds (if applicable)

If you haven't received your refund yet, first check your bank account again.

Then contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at contact: pureskinbeautycare@hotmail.com

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

Delayed or Missing Refunds (if applicable)

If you haven't received your refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund, please contact us at pureskinbeautycare@hotmail.com